Technical Issues

Game Guard Error

[error1011340]: If the same error continues, Send an email to gameguard@muchina.com
with the error number and erl files in the GameGuard folder.
Windows XP has 2 account types – administrator and limited. Unfortunately you can not set the permissions at any detailed level – you only get administrator or limited. You apparently cannot run Mu in the limited account.

Possible Solutions:

Run MU in the Account it was installed in. If MU was installed in an Administrator Account then it must run on an Administrator Account. If MU was installed in a Guest Account then run MU on the Guest Account it was installed in.
Install the game with the said problem again on the Account you want to run it in.
If the problems persist, please send in all the .erl files found in the Game Guard folder of the game to info@mobius.ph. Please include a description of the error.
ERROR 1005: GAME HACK (1013) DETECTED. THE GAME WILL SHUTDOWN.
This error usually happens when a hack program is running while MU is running.

Possible Solutions:

Sometimes this error happens when there are certain programs running aside from MU. Certain Anti-Viruses may trigger Game Guard. You may not be able to run proxy servers on MU. Certain pirated versions of Anti-Viruses do not update their virus definition files due to a lack of subscription. The Game Guard actually detects a lot of stuff other than just game hacks.
Try to reinstall MU and see if that repairs the checksum value of game guard to be able to continue to play.
If you cannot figure what program is causing this error, please email .erl files found in the Game Guard folder of the game that does not work.

Bluish and Yellowish Colors in MU

This Bug makes the colors in MU bluish and/or yellowish. Usually happens in Windows 2000 systems.

Possible Solutions:

Try to match the resolution of your windows to the resolution of the game. To do this, right click on to the screen of the PC. Choose Properties. Then choose the tab that is labeled Settings.
You will see Screen Resolution. Try and match the Screen Resolution there with the Screen Resolution found in the options of MU.

Game Color is Blue or Green

Possible Solutions:

Try updating your video card driver and your DirectX to its latest versions.

Common Game Guard Errors and solutions:

When sending error information to info@mobius.ph, specify:
  1. Game guard execution error type
  2. Error no.
    • NPGAMEMON_ERROR_EXIST (110)
      GameMon is already running. Either close GameMon process or reboot and execute again.
    • NPGAMEMON_ERROR_GAME_EXIST (115)
      Game is executed multiple times, or GameGuard is already running. Close the game and restart.
    • NPGAMEMON_ERROR_NPSCAN (112)
      Failed to load modules for checking viruses and hacking tools. Possible causes are lack of memory and virus infection.
    • NPGAMEMON_ERROR_INIT (114)
      Failed to initialize GameMon. Try rebooting or closing possible programs that can cause a collision.
    • NPGAMEMON_ERROR_NFOUND_GG (153)
      See below
    • NPGAMEMON_ERROR_AUTH_GAMEGUARD (124)
      GameGuard.des file does not exist or is modified. This can be resolved by installing GameGuard setup file.
    • NPGAMEMON_ERROR_AUTH_INI (120)
      See below
    • NPGAMEMON_ERROR_CORRUPT_INI (141)
      See below
    • NPGAMEMON_ERROR_CORRUPT_INI2 (142)
      See below
    • NPGAMEMON_ERROR_NFOUND_INI (150)
      Setup file for GameGuard does not exist or is corrupted. Download Setup file for GameGuard and install at GameGuard folder.
    • NPGAMEMON_ERROR_AUTH_GAMEGUARD (124)
      See below
    • NPGAMEMON_ERROR_NFOUND_GG (153)
      GameGuard.des does not exist or is corrupted. Re-install of GameGuard setup file can solve this problem.
    • NPGAMEMON_ERROR_CRYPTOAPI (155)
      Windows System file is damaged. It is recommended to check virus, and reinstall Internet Explorer or rsabase.dll in the system folder according to Internet Explorer version.
    • NPGAMEMON_ERROR_EXECUTE (170)
      Failed to execute GameGuard process. Reinstall the GameGuard setup file and try running the game again.
    • NPGAMEMON_ERROR_ILLEGAL_PRG (200)
      An illegal program has been detected. Close unnecessary programs and try again.
    • NPGMUP_ERROR_CONNECT (380)
      Failed to connect to the GameGuard update server. Try connecting again in a while, or check the network connection.
    • NPGMUP_ERROR_DOWNCFG (340)
      Failed to download. Network might not be currently stable, internet settings might have some problems, or check the firewall.
    • NPGMUP_ERROR_ABORT (350)
      Cancel (Abort) button has been clicked while updating. If it is due to the failure in connection, try connecting again or confirm its network status.
    • NPGMUP_ERROR_AUTH (360)
      Update is not successful or GameGuard file is corrupted. Try again in a minute, or check the firewall settings.
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